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Global Operations Manager

Team

Global Operations

Location

London

Global Operations Manager

Move Your Career Forward. The greater the challenge, the bigger the reward. At Flexport, we’re reinventing the over $1-trillion freight-forwarding industry to make global trade easier for all. It’s a big job, with huge upside. Are you up for it?

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.

Our Operations Team helps Flexport deliver the accuracy and insight that represent value to our clients. Our Operations Managers are both account managers and operations leads, working with the sales team to provide the right services to our clients and leading a team of operations associates to deliver on our service.  

You will:

  • Hire, train, and develop a team of Global Operations Associates;
  • Serve as the face of Flexport for a book of clients - you succeed when they do;
  • Implement strategies to manage international supply chains;
  • Identify and implement rate management strategies;
  • Shepherd clients through the complexities of international trade; and
  • Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

You should have:

  • Experience building, training and managing teams;
  • BA/BS degree and 5 years of experience in Logistics or Supply Chain
  • Strategic thinking and ground floor execution - no job is too big or too small;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • The desire to lead, train, and develop up and coming industry talent.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

Benefits

  • Market competitive salary
  • Bonus Scheme
  • Pension
  • Private Healthcare
  • Daily lunch provided

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Find Your Role at Flexport
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