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Warehouse Lead, Network Operations




Los Angeles Warehouse

Warehouse Lead, Network Operations

The Opportunity:

Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to think from end to end. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs. 

We're looking for a Warehouse Lead in Los Angeles to join our Global Network Operations Team in the Americas. This individual will lead a team that manages all Air, LCL, and Transload activities within our Los Angeles Warehouse. Interested in taking the Los Angeles gateway to the next level by designing and improving processes and systems? This may be the career move for you! 

What you’ll do:

  • Serve as the face of Flexport for our clients - you succeed when they do
  • Develop and implement processes and systems in the LA Warehouse with emphasis on improving quality and efficiency
  • Day-to-day management of floor operations ensuring flawless execution managed by metrics and strict SLAs - motivate the team to do their best work
  • Utilize data to identify bottlenecks, institute corrective action plans and drive performance based culture
  • Ensure compliance with appropriate governmental regulations, company policies and compliance requirements
  • Work closely with Flexport global operations teams and serve as a local escalation focal point for clients and partners
  • Explore, implement and drive standardized process strategies and improvements for all Warehouse operations and freight movements, leading to maximum growth, a great customer experience and optimal efficiency 
  • Actively contribute to the definition and implementation of proprietary software requirements across the Flexport Warehouse network, leading to a fully tech driven process with complete data transparency
  • Build relationships and share best practices with the global Warehouse community 
  • Track and manage the Warehouse P&L to ensure financial accuracy and transparency
  • Actively investigate and share optimal logistics and supply chain solutions for deconsolidation (import) and consolidation (export) in other major Flexport gateways in the Americas

What you’ll need:

  • BA/BS Degree;
  • Minimum 5 years of prior experience in Logistics, Warehousing, Freight Forwarding, preferably in the Los Angeles market
  • Experience running a bonded CFS (Air and Ocean Import)
  • Experience running a Certified Cargo Screening Facility (Air Export), specifically serving as the Facility Security Coordinator (FSC) who ensures regulatory compliance with the laws and regulations pertaining to the Transportation Security Administration's (TSA's) Certified Cargo Screening Program (CCSP) and  other Flexport operating procedures and standards.  
  • Air Export knowledge
  • Process oriented, structured thinker and strong problem-solving capabilities
  • Strategic thinking and ground floor execution - no job is too big or too small
  • Analytical - uses data to make decisions and drive performance
  • Excellent communication (written & oral), interpersonal, and organizational skills
  • An obsession with client happiness. You succeed when they succeed
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation

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