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Partnerships Manager, NE Asia

Team

Global Operations

Location

Hong Kong

Partnerships Manager, NE Asia

Join us to solve real world problems while shaping the future of global trade.

The opportunity:

As a result of our global expansion, we're looking to hire a Partnerships Manager, NE Asia to join our growing Asia Partners Team. This role will work in a cross-functional environment, partnering closely not only with our forwarding and customs partners, but also different teams across the company to achieve our shared goals. You’ll get substantial leadership exposure, focus on the highest priority business issues, and be plugged into every facet of the business.

What you’ll do:

  • Own operational and commercial outcomes in NE Asia region (Taiwan, South Korea, and Japan) from end to end, working cross functionally to drive growth, ensure high operational service performance, and improve Flexport productivity
  • Performance manage the 10+ freight forwarding and customs partners Flexport uses in NE Asia, leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations
  • Own exceptions and escalations on shipments operated by assigned Flexport Partners (supported by Partner Performance Associates)
  • Work with partners to plan sufficient resources necessary to support Flexport’s rapid growth 
  • Drive continuous performance improvement within assigned partners through digital adoption, process improvement, and ongoing enablement
  • Own sourcing, vetting, and onboarding of new freight forwarding and customs partners where needed
  • Sell the Flexport brand to create excitement and willing exclusivity
  • Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both operations team and partners
  • Contribute to the development and implementation of next gen partner software, including localization requirements for assigned markets
  • Ensure partners operate with a high level of integrity and compliance to global regulatory requirements
  • Build and lead a high performing team to manage and grow our partner landscape in NE Asia

What you’ll need:

  • BA/BS degree with 6-8 years of professional logistics, supply chain, projects, programs or consulting experience specifically related to the NE Asia region
  • A strong performance record of living our values;
  • Strategic vision and ground floor execution; 
  • Strong ability to build relationships with local partners in the diverse cultural context of NE Asia 
  • Solid negotiation skills and ability to influence without authority;
  • Excellent communication, interpersonal, and organizational skills, able to connect within partner organizations at multiple levels; 
  • Execute end to end with world class follow through;
Find Your Role at Flexport
204 Openings

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法律声明

美国清关服务由 Flexport 全资子公司且为美国持牌报关行的 Flexport Customs LLC 提供。国际海运代理服务由具有无船承运人资质 (FMC#025219NF) 的 Flexport International LLC 提供。美国内陆拖车服务由具有 FMCSA 代理牌照 (USDOT #2594279 和 MC #906604-B) 的 Flexport International LLC 提供。所有交易均适用Flexport 之标准条款 (详情请访问 cn.flexport.com/terms)。 沪ICP备16041494号

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