Senior Product Designer, Platform

Design the products that power global trade

The opportunity:

Flexport’s mission is to make global trade easy for everyone. To achieve this goal, the Flexport User Experience (UX) team creates end-to-end experiences for our clients, partners, and operations teams. We are seeking a Senior Product Designer to create tools that simplify intricate workflows and direct users’ attention to what matters. This individual enjoys complex design challenges and driving clarity from ambiguity. Senior Product Designers are key stakeholders in the product development lifecycle, from collaborating with cross-functional partners and formulating the product vision to ensuring high-quality implementation. To be successful, Senior Product Designers must be relentlessly curious, embrace change, communicate clearly, and consistently balance user and business needs. Join us as we lay the foundation of our vision for global trade.

As a Senior Designer on the Platform team, you will focus on building products and frameworks that help our product teams build consistent and cohesive experiences. One key responsibility will be maintaining and evangelizing Flexport’s design language across our entire line of web and mobile products. Some of your main areas of contribution will include refining and expanding our shared design components, visual style, and documentation. In pursuing this mission, you’ll empower teams throughout Flexport to build cohesive and scalable experiences in an efficient manner by maintaining design specifications, patterns, and reusable components.

You will:

Lead Flexport’s design system and work with our teams to evolve and maintain it.

• Collaborate with your cross-functional team to shape product design vision and strategy in your product area.
• Create high quality designs while informing the design process.
• Conduct user research and gather insights.
• Give and solicit feedback from other designers to continually raise our bar for quality.
• Build prototypes to share and test concepts.
• Present work in a range of fidelities.
• Provide mentorship to more junior designers.
• Inspire your team to push the boundaries of UX quality.

You should have:

• 5+ years professional hands-on design experience.
• Strong portfolio of product design work illustrating multiple successfully launched products. Please include a link and password to your portfolio.
• Ability to clearly articulate your work and rationale while advocating for UX.
• Expert understanding and application of user-centered design methods.
• Experience working with product teams in a dynamic, agile environment.
• Experience working on or leading a mature design system.
• Demonstrated strategic thinking and vision.
• A degree in HCI, UX, Interaction Design, or related field is preferred.

Bonus points if you:

• Have worked on design systems in the past
• Have experience with HTML, CSS, React and like to prototype with code
• Have experience working with git

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

• Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
• What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
• We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.