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Trucking Procurement Associate

Team

Trucking

Location

Shanghai

Trucking Procurement Associate

The opportunity:

The role of the Trucking procurement associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the CST/SCO within your region, Finance operations, subcontractors, and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the extensive trucking network at Flexport Asia: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

What you'll do:

Procurement Responsibilities:

  • Execute & further develop Flexport trucking network for all Asia regions. 
  • Execute trucking partner onboarding, including commercial, operational, legal, and compliance.
  • Maintain procured rates and conduct SRT;
  • Work with different stakeholders (e.g. global pricing team, TLM, partner team, etc.) for global bidding, RFQ 
  • Trucking partner performance management execution on a regular basis, e.g. KPI monitor, support business review with trucking partners, dashboard management, etc.;
  • Support sales team and CST for new business opportunity;
  • Support capacity planning for special projects and/or peak season operation;
  • Reporting, including volume, allocation, performance, cost/pricing, etc.;
  • Build and maintain day-to-day relationships with our trucking partners.

Trucking operations responsibilities:

  • Support CST/SCO OPS team for trucking-related issues;
  • Escalation point of origin trucking if CST/SCO need any support or operation questions;
  • Allocation execution, ensure the right trucking resources fulfillment in day to day operations;
  • New shippers/new customers onboarding if they have any trucking or customs related inquire;
  • Support the SOP review and optimization with CST/SCO team as well as trucking partners;

Product support:

  • Work with trucking partners to diagnose origin trucking process with continually improvement
  • Work with product team to support origin trucking app design
  • Local Transportation Management System (TMS) maintenance and integration coordination

What you will need:

Experience:

  • At least 1 years of prior work experience and a BA/BS Degree (trucking industry experience would be great but not required as a must);

Mindset: 

We’re looking for folks that have:

  • Excellent communication, interpersonal and organizational skills
  • Client service mindset - obsessed with client and CST/SCO happiness
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!
  • A strong desire and a curiosity to learn all there is to know about the transportation industry;
  • Analytical thinking and willingness to go to details;

Skills:

  • Designing processes
  • Communicating with structure (“A mastery of (internal) communication”)
  • Investigating and troubleshooting the customer’s problem
  • Execute complex processes without missing adaptive opportunities
  • Applying policy, process, and best practices

Growth and development:

What you will learn:

  • How to work cross-functionally to execute quickly and build a new organization, optimizing for scale and efficiency
  • Product development on transportation industry 
  • Massive and extensive trucking knowledge across Asia

Find Your Role at Flexport
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