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Senior Manager - Head of TPEB Fulfillment


Trade Lane Management, Ocean



Senior Manager - Head of TPEB Fulfillment

The Opportunity:

Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. As the Leader of our TPEB Fulfilment team, you’ll work closely with Ocean TLM, Supply Chain Operations, Makers and more to build the foundation required to build an industry-leading ocean freight forwarding platform. Succeeding in this effort will lower our cost to serve, improve our profitability, enable true scale, and improve culture.

You will:

  • Lead and develop our TPEB Fulfillment team with 25-30 people within 2021
  • Design, develop and implement Fulfillment processes in close collaboration with key ocean stakeholders
  • Be a key stakeholder and influencer for continued development of our technology platform for allocation management
  • Grow our operational scope and geography, validate opportunities for insourcing and outsourcing
  • Identify synergies and process enhancements with SCO leaders, to drive improved cost to serve
  • Be responsible for driving assignment accuracy and contract/space utilization, in close collaboration with our ocean teams in US and Asia
  • Identify and drive margin enhancements through moving the right cargo on the right contracts
  • Improve our customer experience through a seamless assignment process, delivering stable and predictable metrics for SO release and CRD-ETD performance

You should have:

  • Over 15 years experience in a similar or closely aligned operational role
  • Industry experience is a requirement
  • Very strong leadership skills, preferably also within the greater Asia region
  • Strong operational understanding and drive
  • Demonstrated ability to learn new skills and concepts quickly
  • Exceptional organizational, prioritization and planning skills. 
  • Strategic thinking and ground floor execution 
  • Client focus & emphasis on service excellence 
  • A BA/BS Degree or equivalent

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

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