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Flexport
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Senior Business Development Manager

Team

Trade Lane Management, Fulfillment & Procurement

Location

Toronto

Senior Business Development Manager

Build partnerships that powers global trade

The opportunity:

Our vision is to create seamless end-to-end supply chains for our customers through integrations and partnerships. As a Business Development Manager, you’ll help us build and scale long lasting partnerships and relationships with like-minded companies in the e-commerce logistics ecosystem to enable our vision. Earning trust and delivering results is a big part of this job;  partnerships must be mutually beneficial and create a 1+1=4 experience for the customers that trust us with their business. You have experience in sales and business development, preferably in e-commerce related logistics (B2B and/or B2C). You love to engage and observe customers, you demonstrate empathy and curiosity to collect feedback (data + anecdotes) and tell customer stories that influence product design. You are tenacious and unafraid to tackle big problems that haven’t been solved before. You see ambiguity as an opportunity to think creatively and execute unconstrained with minimal direction or supervision. You are innovative and get energized by the idea of building scrappy solutions to prove (and disprove) theories and learn, then double up on the ideas that work and switch gears on the ones that don’t. 

You will:

  • Identify forward-thinking logistics partners with differentiated offerings. Develop mutually beneficial relationships. Collaborate with them to design innovative products to simplify global logistics and unlock incredible value for our customers. 
  • Work closely with our Business, Operations, and Technology teams to develop a customer first roadmap to address the needs of our users.
  • Become a domain expert, deeply understanding Flexport’s systems and the trade landscape to solve real problems with technology.
  • Get your hands dirty with data, developing meaningful business objectives and metrics to measure your progress.
  • Be a strong voice for your team, communicating feature releases and managing expectations with stakeholders across the company.

You should have:

  • 5+ years of sales and/or business development  experience.
  • Business acumen - you understand the levers of the business, know how to set KPIs, and can methodically drive all parties to meet goals. 
  • Technical competence – you understand what it takes to build software systems and can make tradeoff decisions with tech colleagues.
  • A strong sense of ownership - you drive the success of the business, collaborating effectively internally and externally to resolve dependencies and lift roadblocks.
  • Passion, curiosity, and willingness to face challenges and solve problems.
  • Great data aptitude: you don’t have to run your own SQL queries, but you can go deep in trying to understand the meaning behind the numbers.
  • A startup/growth mindset: driven, bias towards action, move fast, make things happen.
  • Great communication - You are able to communicate effectively, write clear product requirements, and drive consensus across functions and teams.
  • Experience scaling in hyper growth mode.
  • Bonus: You have worked on a logistics or a SaaS Mid-Market / Enterprise e-commerce or marketplace product

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions zand people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

To learn more about what our tech teams have been up to, head to the Engineering Blog.

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