Customer Service

World-Class Service Makes It a Small World After All

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United States



88% of Flexport customers say our service is better than other freight forwarders.

Working with Flexport makes your job easier and your supply chain more manageable. Our dedicated service teams provide personalized service with shared visibility into your supply chain, cutting problems down to size.

Get Your Questions Answered Before They’re Asked

With Flexport’s unique service model, you gain your own team of operations, customs and data experts. In-app contextual messaging—in addition to email and phone—are always at hand to make sure we answer your questions. Sometimes before you even ask them!

Why Customers Love Flexport

How would you like your own global team of operations, customs and data experts—and a shared platform to track freight, exceptions, and inventory?

Flexport Named a Winner of the FreightTech 25 Award Three Years Running

We like to keep our eyes on our customers’ success and accomplishments, but it’s nice to receive a little recognition of our own along the way.


Simplify Your Supply Chain

Streamline your supply chain with Flexport people and technology.


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美国清关服务由 Flexport 全资子公司且为美国持牌报关行的 Flexport Customs LLC 提供。国际海运代理服务由具有无船承运人资质 (FMC#025219NF) 的 Flexport International LLC 提供。美国内陆拖车服务由具有 FMCSA 代理牌照 (USDOT #2594279 和 MC #906604-B) 的 Flexport International LLC 提供。所有交易均适用Flexport 之标准条款 (详情请访问 cn.flexport.com/terms)。 沪ICP备16041494号

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