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Why Isn't My Dashboard Map Displaying?

If your dashboard map is not displaying, check these settings in order to resolve the issue.

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Some users find that their dashboard map does not display properly when using Google Chrome. You can adjust a couple of settings in order to resolve this issue:

First setting

1. If you haven't already done so, open Google Chrome.

2. Go to the url chrome://flags/

3. Set the WebGL 2.0 flag to Enabled (You may want to use Ctrl + F to quickly find WebGL 2.0 on this page.)

Second setting

1. Go to the url chrome://flags/#ignore-gpu-blacklist

2. Select "Override software rendering list"

Third setting

1. Go to the url chrome://settings/

2. Scroll to the bottom, and click on Show Advanced Settings.

3. Find the System heading

  • For Macs: Check the box to Use hardware acceleration when available

  • For PCs: Check the box to Use hardware acceleration when available

After updating these settings, restart your browser (quit Chrome, and then re-open Chrome) then try accessing your Flexport dashboard.

If you still don't see the map, please let your Flexport team know!

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