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Senior Global Customs Associate





Senior Global Customs Associate

Help Flexport grow our presence in the UK.

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with committed, encouraging, and resourceful team members.

This position will have a primary focus on the UK market, while also supporting other EU countries.

You will:

  • Provide support, guidance and regulatory interpretation in the following areas: Product Import/Export Documentation, Classification, Customs Clearance, Export Licensing, Technical Data, Denied Party Lists, Broker Management, Incoterms, Hazardous Materials, etc.
  • Implement UK customs processes across the Flexport organization.
  • File Import, Export and NCTS declarations through the different customs portals.
  • Manage all new client onboarding tasks.
  • Serve as a single point of coordination between import customers (internal and external) and various EU Customs Divisions.
  • Coordinate the release of goods from the carrier, Customs or other governmental agency examinations that may be required.
  • Individually draft appeals and requests for refunds with the Tax Authorities.
  • Provide excellent and timely customer service by proactively informing clients of the status of their shipments using your judgment and knowledge.

You should have:

  • Significant experience in a similar role within the UK market making declarations for import for free circulation, export, transit and other special procedures such as IPR. Diplomas are an advantage.
  • Knowledge of EU Customs law, local UK legislation, procedures and additional certificates.
  • Experience with CHIEF and UK port community systems. 
  • Excellent communication, interpersonal, and organizational skills.
  • Working proficiency of English.
  • High level of computer literacy.
  • Positive attitude with a drive to challenge the status quo when logic and reason require it. See something broken? Fix it.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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