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Sr. IT Manager, APAC


IT, Security & Infrastructure



Sr. IT Manager, APAC

Flexport is on a mission to fix the user experience in Global Trade.  We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.  We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Started in 2013, we've raised $204M from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

Great technology infrastructure is pivotal in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you will join our Global IT Team and help bridge the gap between technology & humans by building an international IT function that scales. 

We’re looking for a pragmatic, customer-centric IT Manager with your operational support and leadership will facilitate compliance with all security protocols, protect data and ensure our computer systems are optimized to meet the needs of our teams. This is a Regional position covering offices in Greater China and other futures Asia offices, candidate can be based in Hong Kong or Shenzhen.

What you’ll do:

  • Manage/troubleshoot network infrastructure and computer systems for Asia offices
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures

What you’ll need:

  • Related Degree from a great school;
  • Proven experience related to computer science, information technology, business analysis etc.
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems;
  • Expertise in network infrastructure buildouts, MPLS VPN;
  • Hands-on experience with computer networks, network administration and network installation;
  • An obsession with internal client happiness. You succeed when they succeed;
  • The desire to lead, train, and develop up and coming industry talent;
  • A mastery of email communication. You keep the inbox at zero.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
  • Strong command of English and Mandarin or Cantonese;
  • Currently based in Hong Kong / China and already have legal work rights at either locations.

Join us to solve real world problems while shaping the future of global trade.

Find Your Role at Flexport
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