Flexport’s mission is to make global trade easy for everyone. To achieve this goal, the Flexport User Experience (UX) team creates end-to-end experiences for our clients, partners, and operations teams. We are seeking a User Researcher to build a deep understanding of users' problems and turn user research into actionable insights that drive decision making. This individual enjoys solving challenging problems and empowering the team to move forward by developing metrics, measuring results, and integrating new methodologies into existing systems. User Researchers are key stakeholders in the product development lifecycle, from collaborating with cross-functional partners and formulating the product vision to ensuring high-quality implementation. To be successful, User Researchers must be relentlessly curious, methodical, communicate clearly, and consistently balance user and business needs. Join us as we lay the foundation of our vision for global trade.
As a researcher on the Marketplace team, you will drive the end-to-end research initiatives across many functions and multiple tools. You’ll inform product directions and decisions that enable us to create the best processes and strategies for procurement, pricing, sales, and financial purposes globally.
Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.
We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.
At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.