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Services and Capabilities

Frequently asked questions about Flexport's services and capabilities.

  • Can I Send a Small Part of My Shipment to My Personal Residence?

    If you opt to send a small part of your shipment to a residential address, some additional fees will apply.

  • Delivering FCL to a Residence: What You Need to Know

    If you're planning on delivering a full container to a residence, note that additional considerations are necessary and additional fees may apply. Some residences may not be able to accommodate a full container.

  • Flexport.org's Climate Solutions Portfolio

    Use Flexport's carbon calculator to estimate your carbon emissions, and pay for an optional carbon footprint offset program directly in the platform.

  • Should I Ship by LCL or FCL?

    Trying to decide if you should ship by FCL or LCL? Use these tips to decide.

  • Types of Air Service

    Air cargo can be shipped via express, standard, or deferred service. The urgency of your shipment will likely determine which air service you will choose.

  • What Information Do I Need For New EU Shipments?

    If you're importing into the EU, you'll need to have your EORI number, VAT, registration number, and other information.

  • Will Flexport Handle Communication With My Supplier?

    If you book a shipment with Flexport, we will handle all communication with your supplier.