Help Center Article
What Costs Are Not Included in My Quote?
Flexport only provides quotes with known costs, so the additional costs a shipment might incur won't be included in the quote.
Flexport’s quotes are estimates of the foreseeable costs of a shipment based on the information submitted in a quote request. Shipment costs unknown at the time of quoting won’t be listed on the quote, but they will be listed on the invoice.
Charges that won’t be on the quote but will be on the Flexport invoice:
- Customs costs (unless you are using your own Customs broker)
- Flexport cargo insurance (unless you are using your own cargo insurance)
Charges that won’t be on the quote but may be on the invoice, depending on the circumstances at destination:
- Chassis split fee
- Delivery labor fee
- Demurrage (common)
- Inside delivery fee
- Pallet exchange fee
- Per diem charge
- Pre-pull charge
- Residential delivery fee
- Special delivery fee
- Stop off fee
- Storage charges (common)
- Trucking wait fee (common)
If you’re shipping to Amazon FBA and using an Amazon-partnered carrier as your final delivery method, Amazon will bill you directly for trucking charges. The cost will not be included on the Flexport quote or invoice.